Terms & Conditions

This website is expressly owned and operated by LUSASUL®. Unless otherwise noted, the design and content featured on lusasul.com - including logos, pay-offs, navigational buttons and images, artwork, graphics, photography, text, and the like- are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by LUSASUL® This site in its entirety is protected by copyright and applicable trade dress. All worldwide rights, titles, and interests are reserved. The contents of our site and the site as a whole are intended solely for your personal, noncommercial use. Any use of our Website and its content for purposes other than personal and noncommercial is prohibited without the prior written permission of LUSASUL® Do not reproduce, publish, display, modify, sell, or distribute any of the materials from lusasul.com. You may, however, download or electronically copy and print any of the page contents displayed on the site, and even forward certain pages of this site to a friend via email; but please remember that these are available for your personal, noncommercial use only. Should you choose to download, copy, or forward any site materials via email, no right, title, or interest in those materials will be transferred to you. Hard copies of lusasul.com must include the copyright notice displayed on every Web page.


The information you provide upon registering for email consists only of your name and email address. We will use this information to respond to your submissions and may share your email address with the affiliates of LUSASUL® and other organizations which may be of interest to you.
To register for email from lusasul.com, visit our signup page.
To unsubscribe from LUSASUL® news, visit our unsubscribe page.

Although we will make every effort to respond quickly to applicable email messages, LUSASUL® is under no obligation to respond to all pieces of correspondence received through this site, or to maintain your submitted comments in confidence, or to pay compensation of any kind for your comments or submissions. While we welcome your comments and feedback regarding lusasul.com, our merchandise and our services, we do not wish to receive any confidential or proprietary ideas, suggestions, materials, or information via this Website or any email connection. Please note that all of your comments, feedback, ideas, suggestions, and other submissions that are disclosed or submitted to our company through lusasul.com shall become and remain the property of LUSASUL® Any such disclosure or submission by you is a declaration of the full release of all proprietary claims and/or intellectual rights regarding your submission. Should you have any questions concerning a submission, please contact us.

Given the unpredictability of technology and the online environment, LUSASUL® does not warrant that the function or operation of this Website will be uninterrupted or error - free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor to and user of this Website, you must assume full responsibility for any costs associated with servicing of equipment used in connection with the use of our site. As a visitor to and a user of this Website, you, in effect, agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk. LUSASUL® shall not be liable for damages of any kind related to your use of or inability to access this site.


Please understand that we have made every effort to display the products featured on lusasul.com as accurately as possible. However, the colours we use - as well as the display and colour capabilities of your particular computer monitor - will greatly affect the colours you actually see on the screen. LUSASUL® cannot be held responsible for the limitations of your monitor and cannot guarantee that your monitor's display of any colour, texture, or detail of actual merchandise will be accurate.


At lusasul.com, we go out of our way to ensure that products presented herein are available for purchase. Goods purchased through our webshop, will be send within 48 hours with the Mexican Post. The orders from our webshop that we receive on Friday, Saturday and Sunday, will be shipped on the following Monday. A notification email will be send the same day as the shipment. Some products shown on this Website may not be available through retail stores at which LUSASUL® products are sold.

Delivery times are based on individual agreements. Fabrication takes two weeks and delivery time is according to the destination. We reserve the right to partial deliveries.
Please contact us for all other locations including international shipping.

We are not liable for damage caused during transportation. Such damage should be reported to the transportation company in writing after receipt of the goods in order to make them liable for all the damage. Missing goods must be confirmed by the transportation company in writing.

As soon as goods have been turned over, either to the transport company or to the client, the risk of accidental destruction or deterioration becomes the responsibility of the client.

In most cases, it is not possible to make changes to your order. However, please contact us if you wish to change your order and we will gladly accommodate your change ONLY if fabrication has not begun. When canceling an order, the consumer is responsible for the return postage. There is no right of revocation in all our products as everything is costume made especially for you. Goods manufactured to customer specifications are likewise exempt from the right of revocation.

Our guarantees are in accordance with Mexican legal requirements. At our discretion we will either repair, or exchange, defective parts, all return postage/shipping will by pay for the client. Goods are under guarantee for a period of one month with the exception of damage cause for delivery. If goods are repaired while under guarantee, the guarantee is not renewed or extended.

For a refund items can be returned up to 14 days after receipt of the goods. To return or exchange merchandise, please enclose your receipt (noting on the front side the reason for your return and the action you wish taken), and ship your package paid by you and insured. Should you have any questions concerning a return, please contact us. 
Please note: Only items purchased on www.lusasul.com may be accepted for a return or exchange. We will not refund or exchange any items purchased at a store location.
Shipping and handling costs will not be refunded unless the item is being returned due to a manufacture defect.  

Website errors
We endeavor to present the most recent, most accurate and most reliable information on our Website at all times. However, there may be occasions when some of the information featured on lusasul.com may contain incomplete data, typographical errors or inaccuracies. Any errors are wholly unintentional and we apologize if erroneous information is reflected in merchandise price or item availability, or in any way affects your individual order. But please be aware that we present our content (as is) and make no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without prior notice.

Site changes
Our goal is to keep this Website fresh and exciting, so that you'll want to come back often. We're constantly refreshing ellisfaas.com - adding merchandise as new items as they are added to our line. We create timely editorial to replace content that becomes out-dated or out-of-season, move and expand portions of the site in an effort to bring you more, and will continue to increase our services to you as technologies improve. Please understand that we cannot guarantee something you saw on a previous visit to ellisfaas.com will still be present on our Website when you visit again. We reserve the right to make changes to this Website without prior notice. Should you be unable to locate some particular article of content or piece of merchandise that caught your attention on a previous visit to our site, please contact us and we'll make every effort to fulfill your requests whenever possible.

When it comes to making your lusasul.com experience one you can feel confident about, we are ever vigilant. Should you have any concerns about security that are not answered here, please contact us and we'll do all we can to put your mind at ease.


We accept exchanges for different sizes before 7 days use. Please email us to info@lusasul.com Ship back your item to the address listed on the original packaging and the words "Exchange for..." Shipping costs cannot be refunded.

We have taken great measures to ensure that your visit to the Site is an excellent one and that your privacy is constantly respected. If you have any questions, comments or concerns about the Site's privacy practices, please email us at info@lusasul.com